Return Terms and Conditions

** IMPORTANT NOTICE REGARDING OUR RETURN POLICY **

This form is to request a return only. Completing this form does not guarantee authorization for return. A representative will provide you with the necessary return authorization documentation.

 

  • Upon receipt of your shipment please take the time to inspect parts to ensure accuracy. Any discrepancies with received parts must be communicated to American Cutting Edge immediately.
  • Returned items must be received within 45 days of the original American Cutting Edge shipping date.
  • Returned goods may be subject to a minimum service charge of 15% as a restocking fee if necessary.
  • Parts must be returned to American Cutting Edge in like new condition. Any damaged goods will not be available for credit.
  • Items may only be returned using an American Cutting Edge approved shipping method.
  • Our receiving dock can only process packages with a valid American Cutting Edge return authorization number visible on the exterior of the package.

American Cutting Edge is committed to making every effort to resolve any concerns regarding your order. Thank you for the opportunity to be your first choice supplier for knives, blades and commercial wear parts!